Academic Year of 2013/2014. Spring Semester

ELTE Faculty of Social Sciences

Ethnic and Minority Studies MA Program

Conflict Management: Communication in Crisis

Friday, 10-11. 30 am. Northern Building 0.99

Instructor: György Csepeli



Aim of the subject

The subject aims at to giving insight into the processes of crisis occurring in intergroup encounters, in business organizations and in public administration. Students will be introduced into the nature of the constructive and destructive social processes. The course will focus on methods of social forecast, including methods of building predictive models of crises. Early warning systems based on real time real data will be discussed. The course will end with the introduction into the techniques and means of communication is crisis.

Requirements

Class attendance. Active participation. Mid-term test. Finals.

e-learning

http://társadalominformatika.elte.hu

Schedule

February 11.

Social psychology of the constructive social relations

February 18.

Social psychology of the destructive social relations

February 25.

Construction of the enemy

March 4.

The game theoretical model of relationship

March 10.

Confrontation, competition cooperation

March 17.

War. Film: Galliopoli

March 24.

Trust and empathy

March 31.

Large databases

Crisis prevention, modelling social conflict, early warning systems, monitoring

April 7.

Maxims of effective communication (Quantity, Quality, Relation and Manner)

April 14.

The Discrepant Role of the Mediator

April 21. Easter

April 28.

Techniques of negotiation, persuasion and argumentation

May 5.

Strategies of crisis communication

The communication of business disasters

May 12.

The methodology of crisis communication

Media communication

  • Ashmore, R.D., Jussim,L., Wilder, D., Heppen, J.2001. Toward a Social Identity Framework for Intergroup Conflict. In Ashmore, R.D., Jussim,L., Wilder, D., Heppen, J (Eds.) Conclusion. Social Identity, Intergroup Conflict and Conflict Resolution. Oxford University Press. 213-249..

  • Deutsch, M., Coleman, P.T. (Eds.) The Handbook of Conflict Resolution. Theory and Practice. San Francisco: Jossey-Bass Publishers..

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Required Readings

  •  Bozeman, A.B. 1975. Civilization Under Stress (Virgina Quarterly Review. 51. Winter. p.1.

  • Böszörmenyi-Nagy, I. 1993. From Here to Eternity. Psychology Today. March.1. Buda. B. 2008. Az empátia. A beleélés lélektana. Budpest:Urbis

  • Clausewitz, K. On War. Kindle Edition

  • Brewer, M. 2001. Ingroup Identification and Intergroup Conflict. When Does Ingroup Love Become Outgroup Hate. In Ashmore, Jussim, Wilder, pp. 17-41.

  • Castells, M. 2009. Communication Power. Oxford University Press

  • Croicu, M. C., Höghbladh, S., Petterson, T., Themnér, L. 2011. UCDP External Support Project Primary Warring Party Dataset Codebook. UCDP External Support Project - Disaggregated/Supporter Dataset Codebook V1.0-2011

  • CEWARN, 2002. (Conflict Early Warning System and Response Mechanism) http://www.cewarn.org/structure.html

  • Clarke, J. Early Warning Analysis for Humanitarian Preparedness and Conflict Prevention”, Civil Wars, Routledge, Vol. 7, No.1, Spring 2005, pp. 71 - 97. 

  • Csepeli, Gy., Prazsák, G. 2011. Az el nem múló feudalizmus. In Társadalomkutatás. Vol. XXIX. No.1.

  • Csepeli, Gy., Prazsák, G. 2004. Paradigm Change in Sociology (Review of Sociology Vol. 10-2004-2.)

  • Christie Declares Statewide Weather State of Emergency Ahead of Hurricane Sandy Saturday, October 27, 2012

  • Doom, R- Early warning and conflict prevention, Minerva's Wisdom, 1995

  • Doise, W.–Csepeli, Gy.–Dann, H. D.–Gouge, C.–Larsen, K.–Ostell, A.( 1972): „An experimental investigation into the formation of intergroup representation”, European Journal of Social Psychology. 2, 202–204. old.

  • Douglas Kiel, N.Euel, Elliott, W. (eds.) (1997). Chaos Theory in the Social Sciences. Perseus Publishing.

  • Eck, K. 2012. In Data We Trust? A Comparison of UCDP GED and ACLED Conflict Events Datasets

  • Ford, C.S., Hudson, A.E., Kennedy, R., Murdock, G.P., Simsons, L.W., Whiting, W.M. 1945. Outline of Cultural Materials, 2nd ed. New Haven: Yale Anthropological Studies II.

  • Fukuyama, F. 1997. Trus: The Social Virtues and the Creation of Prosperity. New York: Free Press,

  • Grice, P. 1989. Logic and Conversation. In Studies an the Way of Words. Cambridge, Mass.: Harvard University Press. pp-22-40.

  • Goffman, E.1959. The Presentation of Self in Everyday Life. New York: Doublesay

  • Heidegger, Martin, 1962. Being and Time.Oxford: Blackwell Publishing Heidelberg Institute for International Conflict Research 2012. Conflict Barometer 2011. No. 20. Hobbes, T. 2009 Leviathan. Seven Treasures Publication

  • vHögbladh, S. 2008. Codebook Uppsala Conflict Database Categorical. Version 2008-06-18

  • Högbladh, S. 2012. Peace Agreement Dataset Codebook. Version 2.0.

  • Hunčík, P. (ed.) 1999. Confidence building in the Carpathian basin. Dunaszerdahely: Márai Sándor Alapítvány. Nap Kiadó. .

  • Huntington, S. P. 1996. The Clash of Civilizations and the Remaking of World Order.New York: Touchstone

  • Joakim, K. 2010. How and When Armed Conflicts End: Introducing the UCDP Conflict Termination Dataset. In Journal of Peace Research Vol. 47. No. 2.

  • Kirk, G.S., Raven, J.E., Schofield, M. 1957. The Presocratic Philosophers. A Critical History with a Selection of Texts. Cambridge: Cambridge University Press

  • Mead, H.H. 1934. Mind, Self and Society. Chicago: University of Chicago Press

  •  Möller, F., Heldt, B. 2007. Managing Intrastate Low-level Conflict (MILC)

  • Nietzsche, F. : Homer’s Contest and the Greek State. Archive.org/

  • Petterson, T., Themnér, L. 2012. UCDP Actor Dataset Codebook.

  • Pettersson, T. 2012. UCDP Non-State Conflict Codebook version 2.4-2012

  • Pettersson, T. 2012. UCDP One-sided Violence Codebook version 1.4

  • Putnam, R.D. 2003. „E Pluribus Unum. Diversity and Community int he Twenty-first Century. the 2006 Johan Skytte Prize Lecture. Scandinavian Political Studies 30, no. 2 (June 2007):

  • Rubin, D.M. 1987. Communicating Risk: The Media and the Public. How the News Media Reported an Three Mile Island and Chernoby. Journal of Communcation. Summer. 43-57

  • Schmitt, C. 1985. Political Theology. Chicago: The University of Chicago Press

  • Seligman, A. 1997. The problém of trust. Princeton University Press

  • Sherif, M. 1958. Superordinate goals in the reduction of intergroup conflict. American Journal of Sociology, 63.349-363.

  • Schwartz S.H., 2003. The European Social Survey: Introducing a new source of cross-national data. In: Workshop at the VII Regional Meeting of the International Association of Cross-Cultural Psychology, Jul 12 2003 - Jul 16 2003, Budapest

  • Sundberg, R. 2012. UCDP Battle-Related Deaths Dataset Codebook version 5.0

  • Tajfel, H., Turner, J. 1986. ’An integrative Theory of Intergroup Conflict’ In S. Worchel and W.G. Austin (eds) The Social psychology of Intergroup Relations. Chicgo:Nelson-Hall.

  • Triplett, N. (1898). The dynamogenic factors in pacemaking and competition. American Journal of Psychology. 9., 507-533.

  • Turing, A. 1948, „Machine Intelligence”, in Copeland, B. Jack, The Essential Turing: The ideas that gave birth to the computer age, Oxford: Oxford University Press

  • Turing, A. 1950, Computing Machinery and Intelligence.” Mind LIX.(236) 433-460. doi: 10.1093/mind/LIX.236433ISSN von Neumann, J. Morgenstern, O. 1944. Theory of Games and Economic Behavior. New York. Wiley.

  • Schwartz S.H., 2003. The European Social Survey: Introducing a new source of cross-national data. In: Workshop at the VII Regional Meeting of the International Association of Cross-Cultural Psychology, Jul 12 2003 - Jul 16 2003, Budapest

  • Sundberg, R. 2012. UCDP Battle-Related Deaths Dataset Codebook version 5.0

  • Themnér, L. 2012. UCDP Dyadic Dataset Codebook. Version 1-2012. Link:

  • Touval, S., Zartmen, I.W. 1989. ’Mediation in International Conflicts’ In Kessel, K., Prutt, D.G. (eds.) 1989. Mediation Research: The Process of Effectiveness of Third Party Intervention. San-Francisco: Jossey-Bass.

  • Taagepera, R. 2008. Making Social Sciences More Scientific. The Need for Predictive Models. Oxford: Oxford University Presss

  • Wisler,D., Eltayeb Haj Ateya Geneve. 2007. Conflict Early Warning System for Sudan. Peace Research Institute, University of Khartoum, Coginta, Geneva

  • Wallensten, P, Heldt, B. Sollenberg, M., Eriksson, M., Höghbladh (UCDP), S., Strand, H., Nygard, H. M., Buhaug, H., Carlsen, J., Gleditsch, N., P., Hegre, H., Ormhaug, M. C., Wilhelmsen, L., (IPRI) Themnér, L. 2012. UCDP/PRIO Armed Conflict Dataset Codebook Version 4-2012

  • World Values Survey 2008: Values Change the World

  • Theatre of Witness

  • Notinourtown.org